Dealing with conflict can be difficult and challenging. Energy in conflict situations is often spent in reliving the past, finding fault or finding evidence to support one side of the conflict. Energy focused on the past takes away from energy to move forward to resolving conflict and creating the future.
This can be seen in family disputes such as separation,
divorce, child custody and elder arrangements where family members get stuck in
their side of the conflict and become adversarial.
In civil disputes such as healthcare disputes, disputes
between neighbors, landlord and tenant, and employer and employee communication
may turn hostile making it difficult to resolve the conflict and relate to one
another after the incident is resolved.
Unfortunately, when energy gets stuck, many believe that
court is the only means to resolve these disputes. Going to court can be costly,
time consuming and inconvenient. It may also result in a judgment handed down by
the court with little input on options or terms of the resolution.
Mediation is an alternative dispute resolution (ADR)
that assists parties to navigate successfully through conflict outside the
courtroom. It is a confidential, non-adversarial approach to keep the energy
With mediation, parties have the freedom to design an
agreement that is mutually beneficial and takes into account their specific
interests. The mediator works as a neutral between parties to facilitate the
process of resolution and document the terms of agreement.
Parties using mediation as a conflict resolution
strategy often establish better communication and are more likely to cooperate
after the agreement is reached.